Shipping & Delivery
Last Updated: August 27, 2026
Thank you for shopping with ShopAdda. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase products from our store.
By placing an order with ShopAdda, you agree to the terms outlined in this policy.
1. Order Processing
Once your order is successfully placed, we will begin processing it as soon as possible.
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
Please note that order processing times may vary depending on:
- Product availability
- Order volume
- Payment verification
- Shipping location
- Public holidays
- Other operational circumstances
2. Shipping Locations
ShopAdda currently delivers to selected locations based on service availability.
Shipping availability may depend on your delivery address and the availability of our shipping partners.
If we are unable to deliver to your location, we may notify you after your order is placed.
3. Delivery Time
Estimated delivery times may vary depending on your location and the availability of the ordered products.
After your order has been processed and shipped, delivery may generally take 3–10 business days.
The total estimated delivery time includes:
- Order Processing: 1–3 business days
- Shipping and Delivery: 3–10 business days
Please note that these are estimated timelines and are not guaranteed delivery dates.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
ShopAdda may offer:
- Free shipping on selected orders
- Promotional free shipping offers
- Standard shipping charges based on the delivery location
- Shipping charges based on the order value or product type
Any applicable shipping charges will be clearly displayed before payment is completed.
5. Free Shipping
ShopAdda may offer free shipping on eligible orders and promotional campaigns.
The terms and conditions for free shipping may vary depending on:
- Minimum order value
- Product category
- Delivery location
- Promotional period
Any current free shipping offer will be displayed on the relevant page, promotion, or during checkout.
6. Order Tracking
Once your order has been shipped, tracking information may be provided through:
- SMS
- Your ShopAdda account
- The shipping partner’s tracking system
Tracking information may take some time to become active after your order has been dispatched.
7. Delivery Address
Please make sure that the delivery address and contact information provided during checkout are accurate and complete.
ShopAdda cannot be held responsible for delays or delivery issues caused by:
- Incorrect or incomplete delivery addresses
- Incorrect contact information
- Failure to respond to delivery attempts
- Customer unavailability at the delivery location
If you need to change your delivery address after placing an order, please contact us as soon as possible.
Address changes may not be possible once the order has been processed or shipped.
8. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
These may include:
- Severe weather conditions
- Public holidays
- High order volumes
- Transportation disruptions
- Shipping carrier delays
- Incorrect delivery information
- Customs or regulatory delays, where applicable
- Other unforeseen circumstances
We will make reasonable efforts to keep you informed about significant delivery delays.
9. Failed Delivery Attempts
If a delivery attempt is unsuccessful, our shipping partner may make additional delivery attempts or contact you using the details provided with your order.
If the order cannot be successfully delivered because of repeated failed attempts, an incorrect address, or customer unavailability, the order may be returned to us.
Additional shipping charges may apply for reshipping an order, where applicable.
10. Damaged or Missing Items
If your order arrives damaged, incomplete, or contains the wrong item, please contact us as soon as possible.
Where possible, please provide:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
- Any other information required to investigate the issue
We will review the issue and take appropriate action in accordance with our Return & Refund Policy and applicable law.
11. Lost Shipments
If your order is confirmed as lost during transit, please contact us.
We will investigate the issue with the relevant shipping partner and, where appropriate, provide a replacement, refund, or another suitable resolution.
12. Delivery Confirmation
An order may be considered delivered when the shipping carrier confirms delivery to the address provided during checkout.
Please inspect your package as soon as possible after delivery.
If you experience any issue with your order, please contact us promptly.
13. Changes to This Shipping & Delivery Policy
We may update this Shipping & Delivery Policy from time to time to reflect changes in our:
- Shipping processes
- Delivery services
- Shipping partners
- Business operations
- Legal or regulatory requirements
Any changes will be published on this page, and the Last Updated date will be revised accordingly.
14. Contact Us
If you have any questions about shipping or delivery, please contact us:
ShopAdda
Website: https://shopadda.swattickwebstudio.site/
Email: freelancerswattick@gmail.com
Location: Kolkata, West Bengal, India – 700079